Who are we?

MSG is a national, receivables management services and strategies company serving the medical community since 1962.

Our experience, expertise and technology will help you better manage your accounts receivables and maximize recovery.


We are a national leader

in medical accounts receivables and collections, providing exceptional service for a minimal price

We will work with you

to understand your unique objectives, identify problems and customize the right strategies and plans

We achieve significantly greater

liquidation results for our customers compared to our competitors

Our Services

First and Third-Party Collections

Our first party collections service is a seamless approach to achieving early out payments and through third party collections, businesses can collect on what is owed to them in a cost-effective manner.

Pre-Collect/Early Out

Customized programs to meet your needs and that will maximize your return at a reduced cost while accelerating your cash flow.

Locate Third-Party Liability

Our experience, matching technology and access will help you locate Third-Party Liabilites.

Customer Service

We make the collection process easy. Each client has a dedicated account representatives who handles every aspect of their collection needs.

Payment Plan Monitoring

Experienced staff will handle the management and monitoring of your contract payment account, individual follow-up is tightly maintained throughout the process.

Call Transfers

We have account representatives with excellent telephone and computer skills processing collection calls.

Training of Staff

MSG programs are tailored to your needs to teach your staff new skills in collection, telephone techniques and overall account management.

Alternative Recovery Sources

Accelerate collections results with alternative recovery sources.



Toll Free: 800.265.3796
Local: 312.922.6500


Malcolm S. Gerald and Associates, Inc.
111 W Washington St
Suite 450
Chicago, IL 60602




Vito J. Brancato – Director of Patient Financial Services

Little Company of Mary – Hospital and Health Care Centers

Little Company Mary Hospital has been a client of Malcolm S. Gerald & Associates (MSG) since 1997. Through the years MSG has been a constant with our hospital while other collection agencies have come and gone.

MSG consistently out performed or prevailed as one of the top agencies and became our defacto benchmark that all other agencies are compared to. Beyond performance MSG takes a personal approach with their clients and provided us with special reports or analysis when requested.

I would not hesitate to recommend Malcolm S. Gerald & Associates to be considered for your collection needs.

Vito J. Brancato - Director of Patient Financial Services

This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.