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Malcolm S. Gerald and Associates, Inc.


MSG employs 200+ personnel in management, collections, clerical and technical support. MSG manages a call center in Karachi, Pakistan that employs 50+ personnel. MSG will assign one of our highly skilled collection teams to Our Client. This team will focus on increasing revenue for the client while maintaining a good standing with the debtor.

Our in-house facilities accommodate a skip-tracing department, automated mailing department and a predictive dialer.


MSG employs approximately 175 full time collectors in our Chicago office. MSG also employs approximately 60 collectors at our Pakistan call center. The average experience is in excess of 8 years. MSG provides coverage from 8:00AM and 9:00PM (Central Standard time) seven days a week

Equal Opportunity

Malcolm S. Gerald and Associates, Inc. is an Equal Opportunity Employer. We are an approved equal opportunity vendor for the State of Illinois and Cook County. Our hiring practices meet and exceed all EOE guidelines. Copies of EOE reports and a company census are available upon request.

332 South Michigan Avenue, Suite 600, Chicago, Illinois 60604
Toll Free 800.265.3796 - Local 312.922.6500 - Fax 312.922.7869

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